How to Cancel a Pre-Order or Request a Refund for GTA 5 Digital Code Download on PS4

Are you looking to cancel your pre-order for the highly anticipated GTA 5 digital code download on PS4? Or perhaps you're wondering if it's possible to request a refund for the game? Look no further! In this article, we'll guide you through the process of cancelling a pre-order or requesting a refund for GTA 5 digital code download on PS4.

Pre-Order Cancellation

If you've started downloading the main part of the order, you won't be able to request a refund. However, if the release date has passed and you haven't started downloading or streaming the content, you can still change your mind and request a refund up to 14 days after payment was taken for the pre-order.

On the other hand, if you cancel a pre-order of digital content before the release date, you'll receive a full refund. This applies to all digital content purchases, including games, game add-ons, season passes, in-game consumables, and PlayStation Video titles.

Refund Eligibility

To be eligible for a refund, you must have not started downloading or streaming any digital content, and in-game consumables that have been delivered are also not eligible unless the content is faulty. Games, game add-ons, season passes, in-game consumables, and PlayStation Video titles that you've started downloading or streaming are not eligible for a refund.

Cancelling In-Game Consumables

In-game consumables such as virtual currencies (e.g., GTA Cash Packs), boosts, and other items that are depleted during gameplay cannot be cancelled once purchased. However, if you purchase in-game consumables on the PlayStation Store, you have up to 14 days from the date of transaction to cancel.

Season Pass Refund

You can cancel your purchase of a season pass within 14 days from the date of purchase and receive a full refund, provided that you haven't started downloading or streaming any digital content included in the season pass.

In conclusion, cancelling a pre-order or requesting a refund for GTA 5 digital code download on PS4 is possible, but it's essential to understand the eligibility criteria. Make sure to review the terms and conditions before making your purchase to avoid any inconvenience. By following these guidelines, you'll be able to enjoy GTA 5 without worrying about the refund process.

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